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DESCRIPTION:
The WOO is an externally-focused organization, reaching out across the Army, the Department of Defense, and other U.S. departments and agencies. As the mission of PEO STRI evolves, its focus has shifted to include the provision of modeling and simulation, training, and testing solution support to these aforementioned commands, organizations, and agencies. The WOO’s primary goal is to educate these groups on PEO STRI’s capabilities and provide them with a single point of contact (POC) for their access to PEO STRI. These POCs serve as coordinators to ensure requirements receive a solution optimized across the live, virtual and constructive Modeling and Simulation (M&S) training and testing domains so as to best support the Warfighter and the Nation.
Within the WOO, there are four discrete functional areas that work in concert to achieve this goal: Senior Training Management Advisors (STMAs), Acquisition Support, the Field Service Representatives (FSRs) and the Technology and Industry Liaison Office (TILO).
The WOO assigns an STMA to each command, organization or agency with a potential training or testing need. The STMA educates each on the capabilities of PEO STRI, assists in the triage of their requirements, identifies potential solutions and support and connects them with the PEO STRI Project Manager (PM) best capable of satisfying their needs. The STMA remains a part of the customer/PEO STRI team until the PM achieves a satisfactory outcome solving the training or testing challenge.
Acquisition Support provides additional experienced acquisition and program management professionals that work with the STMAs, as requirements evolve, to explore and identify the optimum acquisition approach and available contractual vehicles that maximize responsiveness to the Soldier. These professionals also support the Acquisition Center in the evolution of PEO STRI’s Omnibus Contract II (STOC II), the PEO’s premier products acquisition contract. They are PEO STRI’s principal partner with the Acquisition Center in developing the Contract Opportunity System, an innovative process and e-Business front-end tool that supports STOC II and other PEO STRI Multiple Award Contracts.
The FSR program extends the ability of the WOO to reach out to the Army and the Soldier. It is a PEO STRI-sponsored initiative, with a cadre of retired senior military officers positioned at key military installations to liaise on training-related issues affecting both PEO STRI and the host installation/organization. The FSRs are empowered to ensure PEO STRI is providing the service and support necessary to enhance the ability of their respective customers to accomplish their missions. Their primary function is to facilitate the early communication of emerging needs at the host installation/organization to PEO STRI, ensure the host installation/organization is kept abreast of the status of on-going acquisitions and provide feedback regarding the ability of fielded systems to provide the desired level of training support in both functionality and availability.
Technology and Industry Liaison Office (TILO)
The TILO function provides the interface with PEO STRI’s industry stakeholders. This critical activity expands PEO STRI’s awareness of existing and emerging industry capabilities that the PMs may use to enhance their support in meeting Soldier requirements. It also assists our industry members in doing business with PEO STRI by outlining the PEO’s mission, goals, structure and acquisition processes; it also provides insight for business opportunities. Industry is encouraged to contact the TILO office at: STRITILO@peostri.army.mil
Warfighter Outreach Functions and Responsibilities:
- Serves as the customer’s advocate.
- Develops, collects and disseminates market research.
- Provides Army, Joint and interagency acquisition support.
- Provides access to the full spectrum of acquisition instruments available, to include our premier omnibus contract (STOC II).
- Develops, coordinates and executes strategic communications.
- Educates and assists new customers on doing business with PEO STRI
- Performs the Technology and Industry Liaison Office (TILO) function
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DOING BUSINESS WITH PEO STRI:
The first option is to visit our website: www.peostri.army.mil
Once there, you will find information about PEO STRI, its organization, Desk Side Reference Guide, information about business opportunities and more.
The second option is to call the PEO STRI Customer Service number. (407) 384-3773 (DSN 970)
You will be prompted to leave your contact information. Once the information is received, a member of the Customer Support Group will review it and forward your request to the appropriate project manager for action.
Alternatively, we encourage DoD and other Government entities to request assistance from PEO STRI through the WOO by emailing us at: customerliason@peostri.army.mil |